shipping policy

Order update

Delivered.

Enjoy the sweet victory of online shopping! Our team is here to feather your cap at every stage of your order's journey.🦜💚

shipping & returns

Let's get started.

Shipping Help

Excitement awaits as your package makes its way to you! Track its journey in your confirmation email.

Return Center

Not satisfied? We'll refund your order, excluding shipping. Easy process! Ensure the item is unused for a refund.

START A RETURN

Below $70 in the cart? No worries, our low flat rate of $6.99 for US orders won't break the bank

Free shipping on all U.S. orders over $70.

PARROT WELLNESS

Need A little extra help

Give us a call

We're here for you from Monday to Friday, 9 AM to 4 PM MST. Feel free to reach out at 719-650-0812, and trust us to assist you every step of the way.

Just one more thing....

Shipping cutoff

Standard orders made Monday through Friday by 11:30 am MST will be shipped on the same day.

Shipping locations

We ship to 25 countries via USPS and UPS. Please note that supplements do not clear AU or NZ and we don't collect VAT

Free Tutorials

Please download our FREE tutorials on helping your bird adjust to bird collars or supplements.