International Shipping Policies and Import Tax

Import Tax

Your country's government or customs office may charge you a customs duty or import tax on your shipment. You are responsible for all customs duties imposed. Please advise in the comments section if the order is a gift.

Customs Clearance

BirdSupplies.com has no control over the duty process and is unable to provide reliable information about possible duties, charges or rates in advance. Nor can we pre-determine import exclusions.  If you have a question, please don't order supplements. Please consult with your local customs office for further information. If a package is refused by customs and returned to us, we will refund you for the contents of the packaging only.

It is the buyers responsibility to contact their customs office to determine if the product ordered will clear customs.  If a package is returned to us due to customs restrictions we will reimburse for the cost of the products but not shipping charges. 

Attention Australian and New Zealand buyers.  Your countries customs restrictions are strict.  Please do not order food products or Avitech Supplements.  They will not clear customs. 

Shipping Costs

We are a US company. Our preferred shipper is the United States Postal Service.  We currently offer two international shipping rates:

Priority Shipping: 8-14 Business Days - starting at $34.00USD
Expedited Shipping: 5-7 Business Days - starting at $54.00USD