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Parrot Supplies testimonials for Chirp n Squawk Bird Supplies

Thanks Diane, 
It’s been great buying bird supplies from you. You’ll hear more from me in the future and I’ll make sure to mention you to my friends. You’ve made for a happy wife and happy parrot :-)
 
Senter, AL
Thank you so much for the information about your bird supplies! And the customer service exceeded my expectations! I'll keep Chirp n Squawk Bird Supplies in mind next time I am in the market for bird supplies.... which will probably be soon.   I'll look into the little skateboards. I am sure my parrot will have a blast!  Thanks again.  

 

Stephanie, PA 

 
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Chirp n Squawk Bird Supplies Return Policy 

Conscientious bird owners do not want to receive goods that have been exposed to other birds and that may potentially carry disease. You can trust that when you order bird supplies from Chirp n Squawk Bird Supplies they have not been exposed to parrots.  Our bird supplies are safe and sanitary. For this reason, Chirp n Squawk Bird Supplies has some exclusions on returns.  Please note the exclusions below.
  • We do not accept bird supplies for return that have been damaged by pets.
  • Clearance Items: Sorry, we are unable to accept returns on bird supplies purchased from our Clearance Department.  All sales are final.
  • Open food items.
  • Cloth and Natural Fiber Bird Supplies: Sorry, cloth and fiber bird supplies are not returnable since they are impossible to disinfect. You can trust that when you buy a bird harness, cloth or fiber bird toy, cage apron or other fiber items from Chirp n Squawk Bird Supplies that your bird will not become infected with a contagious disease.
  • Bird Stands: Most of our bird stands are shipped direct from the manufacturer. Please email us with your order number and a description of the problem and we will make sure that the problem gets corrected.  

The returned bird supply must meet the following qualifications:

  • We do not provide refunds for the excluded bird supplies listed above.
  • Returned bird supplies must be unopened with original packaging in tact.
  • The returned bird supplies must be received at our location within 14 days of delivery. 
  • Shipping Charges: We do not refund outgoing shipping and handling charges. You'll need to pay for return shipping also.

Damaged Items , Wrong or Missing Items

Click Here Email us within 72 hours for a Return Authorization Number (RMA).

    Damages: We will file a claim with our shipping company and send a replacement as soon as we obtain a claim approval number, usually within 48-72 hours. If you require immediate replacement, we will charge your credit card for the second shipment and offer a refund once our shipping company has made a determination regarding the first shipment.

     Incorrect Shipments: We will ship the correct order with a return label. You will be charged at the time the second order is sent and reimbursed once the return or incorrect item is received at our location.

Shipping Charges: If the problem is an error on the part of Chirp n Squawk Bird Supplies or our shipping company, we will pay for return shipping charges.

Return / Exchange Form

Return Authorization


# ______________________________

(No returns will be processed without this number.)

 Return Code #'2
1. Defective
2. Not as pictured
3. Performance/Quality
4. No longer wanted
5. Incorrect size
6. Wrong item sent
7. Damaged upon arrival
8. Other ________________
Qty Item # Description of Returned Item Return Code #
       
       
       
       

If you wish to exchange the above items, please list your replacements here:

Qty Item # Exchange for the Following Item(s) Size / Color
       
       
       
       

In the event that you need to return any bird supplies, please do so within 14 days of receipt. We're happy to exchange, provide credit toward a future purchase or credit your credit card if returned within this time frame. Please contact us for a Return Authorization Number. No returns are accepted without one. This number must be on the outside of the box. After 14 days of receipt, all sales are final. Sorry, we do not provide refunds or credits for shipping and handling charges. We ask that merchandise be returned in its original condition with packaging in tact. We are not responsible for pet damage.

All sales of cloth items, DVD's, CD's, bird stands and clearance items are final. Credits to credit cards takes approximately 14 days to process from the time the return is received. We reserve the right to charge 15% restocking fee.

Please return merchandise via prepaid, insured UPS or FedEx. We are not responsible for picking up items at the Post Office.

Chirp n Squawk Bird Supplies
Returns
323 N. Parkdale Ct.
Wichita, KS 67212
Chirp n Squawk Bird Supplies: Your parrot supplies specialists
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